Privacy Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use and safeguard the information you provide when you contact us, including via phone for bookings or inquiries, or when using our website.

1. Information We Collect
   1.1 Personal Information:
   We may collect the following details when you contact us for booking or inquiries:
   • Name
   • Contact details (phone number, email address)
   • Event details (type, date and time of the event)
   1.2 Non-Personal Information:
   When you use our website, we may collect general information, such as:
   • IP address
   • Browser type
   • Pages visited on our website
   This information is used to improve the functionality and user experience of our website.
2. How We Use Your Information
   2.1 For Bookings and Services:
   We use the information you provide to:
   • Process and manage your bookings.
   • Communicate important details about your event.
   • Address any inquiries or concerns.
   2.2 For Internal Operations:
   We may use your information to:
   • Improve our services.
   • Monitor website usage and ensure smooth functionality.
   2.3 Marketing and Updates:
   If you opt in, we may send updates about our services, offers, or upcoming events. You can opt out of these communications at any time.
3. Information Sharing
   3.1 We do not sell, rent, or share your personal information with third parties except as necessary to:
   • Comply with legal requirements.
   • Protect the rights and safety of the Centre, its users, or others.
   • Facilitate essential services (e.g., payment processing) with trusted service providers.
   Any third parties engaged by the Centre are required to adhere to strict confidentiality and data protection standards.
4. Data Storage and Security
   4.1 We take appropriate technical and organisational measures to safeguard your personal information against unauthorised access, loss, or misuse.
   4.2 Your information is stored securely and retained only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
5. Your Rights
   You have the right to:
   • Access the personal information we hold about you.
   • Request corrections to your personal information if inaccurate.
   • Request deletion of your personal information, subject to legal and contractual obligations.
   To exercise these rights, please contact us using the information provided below.
6. Cookies and Website Tracking
   6.1 Our website may use cookies to enhance user experience. Cookies are small text files stored on your device that help us analyse website traffic and improve functionality.
   6.2 You can disable cookies through your browser settings, but doing so may limit some features of the website.
7. Changes to This Privacy Policy
   We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on our website and continued use of our services constitutes acceptance of the updated policy.
8. Contact Us
   For questions, concerns, or requests regarding your privacy, please contact us:
   Shaheed Udham Singh Asian Community Centre
   Address: White Hart Road, Plumstead, SE18 1DG
   Phone: 020 8317 0244
   Email: susacc@btconnect.com